Offer valid for a limited time only. Can purchase up to 6 treatments on sale in a 6-pack. Cannot be used in conjunction with any other offer, discount, or promotion. Offer applies to full-priced selected skin and/or body treatments and laser hair removal areas only. All purchases have a 6-month redemption period. Excludes all treatments not listed in the promotion. Treatments are non-refundable and cannot be swapped or exchanged and cannot be redeemed for cash.
Refunds and Exchanges
Ministry of Beaute will provide refunds in accordance with the Competition and Consumer Act (Australian Consumer Law). Please note, refunds are not provided for change of mind.
You may be entitled to an exchange or refund of a product or service where it is:
faulty;
substantially unfit for its specified purpose and cannot be remedied within a reasonable timeframe;
unsafe or creates an unsafe situation; or
significantly different from its description/sample.
If there is a problem with a product or service, and it can be remedied, we will attempt to remedy it within a reasonable time. If remediation is not possible, the above will apply, and you may be entitled to an exchange or refund.
Please keep and produce your proof of purchase for all refunds and exchanges (e.g.: your receipt).
Customer results may vary, and as such, no refund or exchange will be provided if the service or product did not provide the desired result, excluding any faults/major problems outlined above.
This refund policy applies, and you agree to be bound by these conditions, when purchasing pre-paid treatments including packages for multiple treatments.
Cancellations
At least 24 hours prior notice must be given for any appointment change or cancellation.
If you give less than 24 hours prior notice, or if you do not attend an appointment, we reserve the right to redeem a treatment from your package and/or retain any deposit paid.
Promotions
Cannot be used in conjunction with any other offer, discount, or promotion. Promotions must be redeemed within 2 months from the date of purchase.
Pre-paid treatments & Packages
Pre-paid treatment packages must be redeemed within the following periods, after which, any unused portion will be forfeited:
Pre-paid Skin treatments must be redeemed within 8 months from the date of purchase.
Pre-paid Laser treatments must be redeemed within 8 months from date of purchase. Where 6 or more pre-paid Laser treatments are purchased, these must be used within 12 months of purchase.
Treatments/Services are not transferable to other customers.
